Continental Properties company Inc | Menomonee Falls | Wisconsin, USA

Senior DataOps Engineer                                                                                                                                                                                         JAN 2024 - PRESENT

DataOps Engineer                                                                                                                                                                                                         OCT 2021 - DEC 2023

• Proficient in creating data pipelines for data warehousing, business intelligence reporting, and analytics using tools like Matillion, DBT, and Power BI. These pipelines handle diverse data sources, following DataOps methodologies.
• Demonstrated expertise in ensuring data quality and integrity through proactive identification and resolution of data issues.
• Strong ability to understand and influence business processes, driving changes in systems and processes to achieve accurate, useful, and consistent data across the organization.
• Experienced in acquiring data from various sources, designing efficient data ingestion processes, and building data pipelines that transform raw data into usable formats for analysis, including data cleansing, normalization, aggregation, enrichment, and integration.
• Developed comprehensive dashboards to optimize business processes and enhance project management across various countrywide communities. These dashboard aims to provide real-time tracking of project timelines for different stages, ensuring accurate monitoring and efficient project execution.

University of Massachusetts Dartmouth | Dartmouth | Massachusetts, USA

IT Analyst                                                                                                                                                                                                                           JAN 2021 - MAY 2021

• Spearheaded the implementation of a new campus-wide software system, resulting in increased efficiency and streamlined processes across various departments.
• Successfully provided technical support to faculty, staff, and students, resolving a wide range of IT issues promptly and maintaining a high level of user satisfaction.
• Assisted in organizing and conducting workshops on technology-related topics, equipping students with valuable digital skills and fostering a tech-savvy campus community.
• Collaborated with the IT team to develop and maintain the college's website, ensuring up-to-date information and a user-friendly interface for students and visitors

University of Massachusetts Dartmouth | Dartmouth | Massachusetts, USA                                                                                 OCT 2014 - JUL 2019

STEM Tutor                                                                                                                                                                                                                      

• Demonstrated exceptional teaching abilities as a STEM tutor, consistently receiving positive feedback from students and contributing to significant improvements in their academic performance.
• Developed personalized learning plans and study materials, catering to individual student needs and learning styles, resulting in increased engagement and comprehension among the students.
• Led a study group for challenging STEM courses, fostering a collaborative learning environment and facilitating productive discussions that helped students grasp complex concepts effectively.
• Mentored and guided students in various STEM-related projects leading to their successful completion

Tata Consultancy Services Pvt Ltd | Bangalore | Karnataka, India

IT Analyst - Client: Aviva, UK | Domain: Insurance                                                                                                                                       OCT 2019 - DEC 2020

• Led a team of 5 QA analysts, ensuring smooth coordination and collaboration, resulting in a 20% increase in overall testing efficiency and productivity.
• Achieved 95% on-time delivery of requirements by implementing Agile principles and practices, ensuring prompt value delivery to stakeholders.
• Reviewed and provided feedback on 50+ test cases, resulting in a 30% improvement in testing deliverables' overall quality and contributing to continuous product improvement.
• Successfully worked on Sprint projects and Runway projects, showcasing adaptability and contributing to a comprehensive understanding of the system and its requirements.
• Developed 50+ automated test scripts using ATAF (built with Selenium framework), leading to a 40% reduction in manual testing efforts and significant acceleration of the testing process.
• Received regular positive feedback and commendations from management and stakeholders, with a customer satisfaction rating consistently above 90%.

Systems Engineer - Client: Aviva, UK | Domain: Insurance    

• Developed and implemented automation scripts for sanity and smoke testing, resulting in a 40% reduction in testing time.
• Increased testing coverage by 20%, leading to a 15% decrease in post-production defects and improved overall product quality.
• Accomplished successful automation of 200+ test cases, resulting in a 25% decrease in manual testing efforts.

Assistant Systems Engineer - Client: Oman Insurance Company, UAE | Domain: Insurance    

• Developed comprehensive test plans, test cases, and test data for 5 new client requirements, resulting in an on-time delivery rate of 95% for client-specific projects.
• Contributed to a 15% increase in client satisfaction by ensuring application features aligned precisely with their expectations and needs.
• Received recognition from clients for delivering superior product quality, leading to increased trust and repeat business opportunities.

Assistant Systems Engineer, Trainee - Client: Thomson Reuters, CA | Domain: ECommerce    

• Consistently provided daily and weekly execution reports, ensuring stakeholders were well-informed about project progress and testing status.
• Achieved a 100% adherence rate to reporting deadlines, promoting efficient communication and decision-making.
• Received positive feedback from stakeholders, with a 90% satisfaction rating for the clarity and accuracy of reports.